Help Center | Smart Pattern Making

Welcome to the Smart Pattern Making Help Center

Find answers, get help, and explore our services.

Getting Started with Smart Pattern Making

Introduction: Welcome! Learn how to create an account, place orders, and navigate your dashboard.

How to Create an Account:

Visit the Sign Up page.
Fill in your details (name, email, password).
Confirm your email address to activate your account.

How to Place an Order:

Browse products or services.
Add them to your cart and proceed to checkout.
Fill in billing and shipping details.
Select your payment method and complete your order.

Navigating the Dashboard:

Track orders, view past purchases, and access saved items.

FAQs:

Can I order without an account? Yes, but registration gives you more features.
Can I save my order? Yes, registered users can save incomplete orders.

Pattern Making Services Overview

Introduction: We create custom patterns, offer alterations, and grade your designs to perfection.

Custom Pattern Making:

Submit your designs or sketches.
Receive a custom pattern tailored to your needs.

Pattern Construction Timeline:

Typically 2-3 weeks, based on complexity.

Modifying Existing Patterns:

Send digital patterns (.ZIP, .DXF) for adjustments.

FAQs:

What garments can be patterned? Dresses, skirts, shirts, and more.
Can I use a concept drawing? Yes, we can create a base pattern from your idea.
How long for a prototype? Usually 2-3 weeks.

Pattern Digitizing Services

Introduction: Convert physical or digital patterns into high-quality digital formats (e.g., DXF) for CAD use.

What is Pattern Digitizing?

Digitizing converts your patterns to digital formats, ensuring precision and scalability.

How to Submit Your Patterns:

Mail physical patterns (copies only) with a required signature.

Turnaround Time:

Typically 3-5 business days, depending on complexity.

FAQs:

What is pattern digitizing? Converting paper patterns into digital formats like DXF.
Can you digitize soft paper? Yes, using manual methods for best quality.
What formats do you offer? DXF, PDF, and Gerber.

Marker Making Services

Introduction: Optimize fabric usage by creating efficient marker layouts that reduce waste and lower costs.

What is Marker Making?

Arranging pattern pieces on fabric to minimize waste and boost efficiency.

How to Submit Your Files:

Follow email instructions to upload files (Gerber, DXF, or PDF).
Include fabric widths, size ratios, and layout directions.

Turnaround Time:

Typically 3-5 business days.

FAQs:

How does it optimize fabric? Our CAD software maximizes yield and minimizes waste.
What garments are supported? All garment types, including complex designs.

Pattern Grading Services

Introduction: Ensure your designs fit perfectly across all sizes while maintaining the original style.

What is Pattern Grading?

Resizing a base pattern to create additional sizes consistently.

How to Submit Your Patterns:

Submit digitally (DXF or Gerber) or mail a physical copy.
Include size specifications and grading guidelines.

Turnaround Time:

Typically 3-5 business days.

FAQs:

What garments can be graded? All types, from simple to complex.
How long does grading take? Generally 3-5 business days.

Pattern Printing Services

Introduction: Fast, accurate, and high-quality pattern printing using industry-standard formats.

What is Pattern Printing?

Converting digital pattern files into physical prints for garment construction.

How to Submit Your Files:

Upload files via email after placing your order.
Include instructions for layout and paper size.

Turnaround Time:

Typically 1-2 business days, with same-day options available.

FAQs:

What file formats are accepted? DXF, PLT, HPGL, and PDF.
Do you offer volume discounts? Yes, for bulk orders.

CAD File Conversion Services

Introduction: We offer reliable conversions between DXF, Gerber, PDF, and Illustrator formats.

Supported File Formats:

DXF, Gerber, Illustrator, and PDF conversions.

FAQs:

Can you convert Gerber to Illustrator? Yes.
Will any details be lost during conversion? No, all data is preserved.

Sample Making & Alteration Services

Introduction: Bring your fashion ideas to life with our sample cutting, sewing, and pattern alteration services.

Sample Cutting and Sewing:

Our team makes samples based on your design specifications.

Pattern Alterations:

Request adjustments like sleeve length or garment flare changes.

FAQs:

Can I get a design sample made? Yes, we offer sample making services.
What is the cost for alterations? Pricing depends on the specific changes needed.

Pricing & Payments Information

Introduction: Learn about our pricing models, payment methods, and refund policies.

How Pricing Works:

Pricing is based on service complexity, turnaround time, and specific requirements.

FAQs:

Do you offer payment plans? No, full payment is required upfront.
Is a refund available if I cancel? Yes, if canceled within 24 hours of placing the order.